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Box Office Information and Policies

The Ford Theatres will reopen in summer 2016. Tickets are on sale now.

The Box Office is closed at this time; see below for times and dates of operation. To read more about renovations, visit our Ford Theatres Project page. 

 

2016 Box Office Hours of Operation

April 20 - July 8
Open 12:30 p.m. - 5:00 p.m. Tuesday - Friday for phone sales.
Please note: the Box Office window will not be open for walkup sales during this time due to construction.

July 8 - October 15
Open noon - 5:00 p.m. Tuesday - Saturday for phone and window sales, and two hours before evening shows for walkup sales and Will Call.

Sundays 
The Box Office is closed Sundays, unless there is a performance. On Sunday performance days, Box Office hours are noon to 5:00 p.m. for phone and window sales and two hours before show time.

JAM Sessions
The Box Office is closed during the day on Mondays. For Monday evening JAM Sessions, the Box Office and front gates open at 6:00 p.m., one hour prior to the event. JAM Sessions are free but reservations are recommended and may be made for free online.

Big World Fun
For Big World Fun Saturday morning family events, the Box Office and front gates open at 9:00 a.m., one hour before show time.

Late Arrivals
The Box Office closes 30 minutes after show time. Patrons arriving without tickets after this time may purchase tickets via their mobile device or through the onsite ticket kiosk. Patrons with tickets at Will Call may pick them up at the front gate entrance to the venue.

Online Purchases
To purchase online, go to the Events section and select the Buy Tickets button for the event you want. 

Cash or Check Purchases
To purchase via cash or check, please visit the Box Office during the hours of operation listed above. Please note, checks will only be accepted until 14 days prior to the event date.

Refunds & Exchanges
Please note: there are NO REFUNDS OR EXCHANGES on sold tickets.

Student Tickets
Discounted student tickets are available for select events. Please see the individual event page for details. Student tickets must be purchased in person at the Box Office with valid student ID; one ticket per student ID at the discounted student rate.

Historic Facility Fee
All tickets to Ford Theatres evening events have a $2.50 Historic Facility Fee included in the price, excluding JAM Sessions and Big World Fun. Discount codes to evening shows apply only to the original ticket price; the Facility Fee is fixed and will not be discounted. All funds raised from the Facility Fee ensure the preservation and maintenance of the historic John Anson Ford Theatres complex.

Questions
For general questions, please email boxoffice@arts.lacounty.gov or call 323-856-5793.

Ford Theatres Address
2580 Cahuenga Blvd. East 
Hollywood, CA 90068
Directions available here
The Box Office is located next to the main entry gate.

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Box Office Information & Policies